Choose how to get in touch

INSTANT
App chat
The fastest way to contact DPD
INSTANT
Chat to us
Chat to us about your delivery 24/7
5 - 10 MINUTE WAIT
Call us
Call our Customer Service team on
Mon-Fri:7am-8pm Sat: 8am-6:30pm
Sun: 8am-4pm*
*Excluding bank holidays
24 HOUR WAIT
Email us
Ask our Customer Service team a question here and we'll respond within 24 hours
VIP customer service
Need to talk to us about your delivery?
Our app users get VIP customer service, 24/7 chat and are leapfrogged to the front of the queue when they call us directly from the app
Look for the buttons below the tracking map in the DPD app
Download our app here
Enter the reference number and delivery postcode to launch chat
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