Graduates & Apprentices

At DPD we believe in nurturing talent and developing individuals on a professional and personal level to be amazing every day. Our Graduate Development Programme and Apprenticeships are just one way that we demonstrate our commitment to development by growing and supporting our stars of tomorrow.

Graduates

Graduate Development

We offer exciting opportunities to join a fast paced, dynamic organisation with a strategy to double in size by 2025.

We currently have in excess of 40 Graduates either in, or working towards, substantive positions within DPD UK.

We continue to identify, recruit and develop high potential Graduates who will fulfil permanent positions upon completion of a development programme.

Graduates will be provided with opportunities to develop, but at the same time be expected to contribute and be productive.

To be part of this exciting opportunity you will need to be 'amazing' every day and aim to provide the best possible customer experience. We offer significant career and personal development opportunities, supported by structured training. Starting with our excellent induction programme through to a personalised development plan, we will give you the chance to continually develop yourself and your potential.

Graduate Profile & Recruitment Process

Graduate Profile

  • Degree (not specific - 2:1 degree minimum)
  • Graduates must be prepared to travel or work anywhere in the UK (role dependant)
  • Full Driving licence required (role dependant)
  • A Level x 3 (A-C Grades)
  • Ability to demonstrate our core values;
  • Respect
  • Accountability
  • Passion
  • Flexibility
  • Hard work
  • Honesty

Recruitment Process

  • Competency based Assessment Centre or two-stage interview depending upon role
  • Psychometric and ability testing
Apprentices

Apprentice Scheme

This is an exciting opportunity to join a fast paced, dynamic organisation with a strategy to double in size by 2025.

We currently have in excess of 30 Apprentices in varying positions throughout our organisation including Mechanical Engineers, Marketing, Finance, Network Operations and HR & Training to name but a few.

We continue to identify, recruit and develop apprentices who are able to show our DNA which incorporates Hard Work, Flexibility, Respect, Accountability, Honesty and Passion.

During your Apprenticeship you will be provided with opportunities to develop your knowledge and skills through vocational qualifications while at the same time contribute to the team you are placed in.

To be part of this exciting opportunity you will need to show our DNA and be 'amazing' everyday. We offer significant career and personal development opportunities, supported by structured training. Starting with our excellent induction programme to familiarise yourself with our organisation, then at approximately 3 months your apprenticeship will begin incorporating whichever qualification is required for you to learn and develop the skills you will need to succeed.

Apprenticeship Profile & Recruitment Process

Apprentice Profile

Four stage selection process:

  • CV & Application Sift
  • Initial Interview
  • Assessment Centre
  • Final Interview with our CEO
  • No formal qualifications are required, although school grades will be discussed
  • Centrally based at our Smethwick site
  • Specify their top 3 functional areas of interest
Ability to demonstrate our core values:
  • Respect
  • Accountability
  • Passion
  • Flexibility
  • Hard work
  • Honesty

Programme Outline

The development programme will vary dependent on the vocational qualification identified

Months 1-3: Departmental placement - Get to know the team and areas of interest/strengths

Months 3 onwards: Commence Vocational qualification

Apprentices joining the programme will be offered an initial apprenticeship contract which will last the duration of the vocational qualifications required

As well as undertaking an apprenticeship, you will also have the opportunity to:

  • Develop your knowledge and key skills on a day to day basis
  • Understand the key procedures and processes of your function
  • Identify and attend development courses
Testimonials

Ana Lima (Hub Quality Manager)

Since joining the company in November 2015 I have gained a huge amount of experience in managing teams of people and organising large high level projects. I started the scheme working with the international operations team in the International Gateway where I learned all about the different international services and the challenges this can bring for the operation. Following this I moved over to the Hub Plant department where I assisted with the overhaul of the KPI reporting processes and managed a team of operatives. In January 2017 I was promoted to Hub Quality Manager, in this role I am responsible for ensuring all hub processes are performed according to our standard operating procedures. I also manage high level projects such as the implementation of our new yard management software. It's been a challenging journey to reach this position and I couldn't have done it without the amazing support and development I have received from the DPD team.

 

Andre Partridge (Assistant Manager, International Operations Department)

Since the beginning of my journey with DPD, the experience I've had has been second to none. Working in every team in the International Operations Department has enabled me to find and develop my operational knowledge and my skill-set. The passion, work ethic and accountability from everyone I am in contact with is a true reflection of the DPD'S DNA. Working for a very fast paced company in a sector that is continuously growing means you have your work cut out, and no two days are the same. The company and the management team pride themselves on developing and retaining staff and this is evident from the opportunities that have been presented to myself and my peers. The nurturing and the support provided by the management team has been a keystone in my development. I have thoroughly enjoyed working for DPD over the last three years and I am looking forward to what the future holds.

 

Simran Thiara (International Operations Coordinator)

DPD invest a lot of time and effort into your development, growth and experience. The company are eager to develop themselves, therefore you are growing as a unit and not an individual.The International Operations Department are confident to let young minds shape the future for the company which makes me feel very valued. Age is just a number in this company and you do not get treated any different. I have been through quite a journey since I started working at DPD at the age of 18. Myself and those around me have seen a massive change in my confidence, professionalism and the perception I give to others. The opportunities that have shaped these qualities are something I am very thankful for.

 

Jay Lal (L&D Content Developer)

I started with DPD in September 2015 as a Telesales Apprentice at the age of 16, and at the time my responsibilities were administration tasks such as dealing with sales enquires and producing daily call statistics. Although I enjoyed my time in Telesales, I soon realised I wanted more of a challenge.

In October 2016, an apprenticeship position became available in Central Customer Services. The purpose of the apprenticeship was to support the development of training content for the department. I had a love for design at school and so decided to make a career of it.

Since starting work in CCS, I have been on a development plan which has given me the skillset to produce training content for CCS alongside general work based skills such as effective communication, how to run meetings and public speaking. My greatest achievements to date has been the production of our End of Year Review video shown at the annual CCS Christmas party and his involvement in this year's DNA7 event. I am now responsible for our Apprentice programme and can pass on my own experience to help those joining the company.

My goal at the start of his apprenticeship was to become a full time employee at DPD. This goal became a reality in August 2017 when I was offered a full-time position in CCS as a L&D Content Developer by our very own Director of Customer Experience Sinead Croke.

 

Dan Stone (Shift Manager at Liverpool Depot)

I've enjoyed every minute of my first year with DPD. I love the challenging and fast paced environment, I have a superb team of drivers and its great to have a leadership position with this much responsibility so soon after leaving university.