Service Updates




UK Service Bulletin

No new updates.


 

International Service Bulletin

Wednesday 15 November

Brazil Customs Strike

Applies to those customers who use Air Express, Air Classic and International Mail.

Please be advised Brazil has announced another customs strike in country. Clearance delays are to be expected up until Thursday 16 November.

Normal services are expected to resume on Friday 17 November.

We will keep monitoring the situation closely to minimise delays, and we will send an update if there are any significant developments.

 

Tuesday 21 November

International Notice 1126

Service Information - Introduction of VAT in United Arab Emirates (UAE) and Kingdom of Saudi Arabia (KSA)

Applies to those customers who use Air Express, Air Classic and DPD Direct.

Effective from 1st January 2018, United Arab Emirates (UAE) and Kingdom of Saudi Arabia (KSA) have announced the implementation of Value Added Tax (VAT) at the rate of 5%.

In accordance with the local laws and regulations, we will be required to charge VAT at the applicable rate on all imports of Goods into UAE and KSA and on services effective from 1st January 2018.

Furthermore, Import VAT will also apply on Customs duty, if applicable, based on the value of declared shipments.

UAE duty threshold - 1000 USD

KSA duty threshold - 1500 USD

It is therefore essential that the value and the type of goods are properly declared by customers for Customs clearance in order to avoid government imposed penalties or costs associated with mis-declaration of imported goods. 

For more information on VAT in UAE, you may visit the website of the Ministry of Finance on: https://www.mof.gov.ae/En/budget/Pages/VATQuestions.aspx#faq2 

or the Federal Tax Authority website on: https://tax.gov.ae/index.aspx

For more information on VAT in KSA, you may visit the website of GAZT on: https://www.gazt.gov.sa/dzit_logon/MenuItems.jsp?menu_id=vatfaq&portalapp=x&ume.logon.locale=en

There are further changes to Customs processes in Saudi Arabia expect that we will advise of in due course. 

 

Tuesday 21 November

International Notice 1127 - Saudi Arabia Flooding

Applies to those customers who use Air Express, Air Classic and International Mail.

Inclement weather conditions in Jeddah have caused severe flooding. Currently no parcels destined for Jeddah are impacted, but they may experience delays.

We will continue to monitor the situation and will provide further updates as appropriate.

 

 

International Bank Holidays Schedule

Please find in the PDFs below, a list of DPD Classic and DPD Express destinations and their Bank Holiday dates for July - September 2017. Please note that an asterix (*) denotes a regional Bank Holiday.

DPD Classic Bank Holiday guide

DPD Express Bank Holiday guide