Check here for regular updates on any issues or bank holidays that may affect our UK or International delivery services.
UK Service Bulletin
There are no new updates.
International Service Bulletin
Thursday 20 October
Applies to those customers who use DPD Express, Air Classic, DPD Direct and International Mail.
Due to Typhoon Haima, delivery delays are to be expected for parcels collected on the 18th and 19th October 2016.
The following destinations are impacted: Hong Kong, China, Singapore, Taipei, Thailand, Philippines, Indonesia and Malaysia.
There is a possibility of further flight delays and cancellations, further updates will be provided accordingly.
Customs Strike in Chile
Applies to those customers who use DPD Express, Air Classic and International Mail.
A national strike will take place in Chile on the 20th-21st October 2016.
Subsequently, clearance and delivery delays are to be expected.
Further information will be provided accordingly.
Friday 14 October
Flooding in the South of France
Applies to those customers who use DPD Classic, DPD Express, Air Classic, DPD Direct and International Mail services.
Due to heavy rain and floods, delivery delays are to be expected in Montpellier, France.
Several roads are closed or inaccessible, and postcodes beginning with '34' have been impacted.
We will do everythig possible to minimise any delays and further updates will be communicated accordingly.
Thursday 15 September
Samsung Galaxy Note 7 Phones Embargo
Applies to those customers who use DPD Express and Air Classic services.
Please note that the transportation by air of the Samsung Galaxy Note 7 has been suspended temporarily.
This follows the recommendations of Civil Aviation authorities due to safety concerns.
The carriage of all items containing lithium batteries such as the above is currently limited to approved customers only.
- International Bank Holidays Schedule