UK Service Bulletin
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Shipping Parcels to Jersey
Customs require us to provide additional information for them to calculate the Goods and Services Tax, which is a legal requirement on the island.
To allow us to ship your parcels to Jersey, it is necessary for you to complete a Channel Islands invoice and attach it to each parcel that you send.
To enable the speedy processing of Customs paperwork, you must declare who you are sending the goods to, a full description of the item and its value.
Without a Channel Islands invoice we will have no choice but to return your parcel. Please help us to process your parcels without delay by providing the above.

