Privacy Policy

We at DPD respect your concerns about privacy and are committed to safeguarding and preserving the privacy of the visitors to our website.

 

This Privacy Policy explains what happens to any personal data that you provide to us, or that we
collect from you whilst you visit our website.

 

1. INFORMATION WE COLLECT

In running and maintaining our website we may collect and process the following data about you:

 

(i) Information about your use of our website such as details of your visit, pages viewed and
resources that you access. Such information includes traffic data, location data and other
communication data;
(ii) Information provided voluntarily by you, for example, when you use our interactive services,
such as Predict or Follow My Parcel;
(iii) Information that you provide, such as your name, address, contact details and payment
details.

 

2. USE OF YOUR INFORMATION

We use the information that we collect from you to provide our services to you. In addition to this we
may use this information for one or more of the following purposes:

 

(i) To provide information to you that you request from us relating to our services;
(ii) To provide information to you relating to other services that may be of interest to you. Such
additional information will only be provided where you have consented to receive such
information;
(iii) To inform you of any changes to our website, services, or service related products offered to
you.

 

If you have previously used our services we may provide you with details of similar services or other
services that you may be interested in.

 

We will not provide or sell your data to any third party where you have not provided your consent to
do so but we will do so in the circumstances detailed below:

 

(i) Where we are legally required by law to disclose your personal information;
(ii) To further fraud protection and reduce the risk of fraud;
(iii) To our agents and sub contractors in order to provide services to you.

 

3. DATA TRANSFERS

In operating our website it may become necessary to transfer the data that we collect from you to
locations outside the European Union for processing and storing but only in connection with the
services that we provide to you such as international carriage. By providing your personal data to us
you agree to this transfer, storing or processing. We will do our utmost to ensure that all reasonable
steps are taken to make sure that your data is treated and stored securely. However, those countries may not have the same data protection as the country in which you initially provided the information.

 

When we transfer your information to other countries we will protect this information as described in
this Privacy Policy and in accordance with applicable law but we cannot guarantee the security of
data that you chose to send us electronically and sending such information is at your own risk.

 

4. USE OF COOKIES

A Cookie is a series of data characters, which is stored on your computer's hard drive by your web browser. The next time you visit our website (using the same computer) our server will recognise the
Cookie and provide us with information about your last visit.

 

Cookies are used on our website to enable us to customise pages for you based on your web-browser
type or the information you may have provided to our website.

 

If you do not want a Cookie to be stored on your hard drive you should select the appropriate options
on your web-browser. Please refer to your web-browser provider or system user guide for detailed
information on disabling Cookies. Please be aware that disabling cookies will prevent the correct
operation of some of our services such as Predict and ship@ease services.

 

By using and browsing our website, you consent to Cookies being used in accordance with our Policy.
If you do not consent, you must disable Cookies or refrain from using the website.

 

5. LINKS TO OTHER WEBSITES

On occasion we include links to third parties on our website. Where we provide a link it does not
mean that we endorse or approve that sites. You should review their Privacy Policy before sending
them any personal data.

 

6. ACCESS TO INFORMATION

In accordance with the Data Protection Act 1998 you have the right to access any information that we
hold relating to you and you can do this by contacting us as stated in our "How to Contact Us" section
of this Privacy Policy.

 

7. UPDATES TO OUR PRIVACY POLICY

This Privacy Policy may be updated periodically to reflect changes in the law and guidance issued.

 

8. OWNERSHIP AND CONFIDENTIALITY

This Privacy Policy should not be shared with any other Third Party without our written consent. This
Privacy Policy and any associated document remains the property of DPD and should be
returned if requested.

 

9. HOW TO CONTACT US

If you have any questions or comments about this Privacy Policy or if you would like us to update
information we have about you or your preferences please contact us by email at marketing.dept@dpd.co.uk. You may also write to us at: DPD, Marketing Department, Roebuck Lane, Smethwick, B66 1BN.