Let's Make It Right

We hope that you're pleased with any deliveries you've received from DPD, and that you'll never have reason to complain - but if there's something you're not happy with, we'd like you to tell us so that we can try to put the matter right.

Have a problem with a delivery?

The Make It Right team work from 9am to 9pm, Monday to Friday and 8am to 4pm every Saturday & Sunday. When you contact us during those hours, you will receive a reply within 90 minutes. Click here to contact the Make It Right team.

Still not happy?

If you've already contacted us and are still not happy with our response please contact: Sinead Croke, Director of Customer Experience at scroke@dpd.co.uk