How Can We Help?

When will my parcel arrive?

Change Delivery To Safe Place   If you won't be home to receive your parcel, arrange for your parcel to be delivered to a safe place at the same address.   Change My Delivery Day   Choose the most convenient delivery day for you, from Monday to Friday.
Collect from local depot  

If it's more convenient to collect your parcel from the local depot, you can arrange to do that here.

  Find My Local Depot  

Click here for the address of your local DPD depot.

Upgrade My Delivery  

Select a time slot that fits with your schedule.

Choose from before 10am, before noon, afternoon delivery or Saturday before 1pm. Please note additional charges apply.


Change My Delivery Address


Nominate another property in the same postcode as the original delivery. If you want us to redeliver to a different postcode please contact your sender for permission.

Rearrange Collection  

If you are not available for our driver to collect your parcel, arrange for it be collected on an alternative date.


Make A General Enquiry

  For all other enquiries please use our contact form.

DPD Yellow Card You will need your calling card to hand where this icon is shown above.

Collection Card  You will need your collection card to hand where this icon is shown above.